Privacy Policy
Effective Date: November 5, 2024
At SeventhSphere AI, we are committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, or products. We are dedicated to ensuring that your privacy is protected and that we comply with applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Personal Health Information Protection Act (PHIPA), and other relevant regulations.
By using our website (www.seventhsphereai.com) or engaging with our services, you consent to the collection, use, and sharing of your information as described in this Policy.
1. Information We CollectWe collect different types of information based on your interactions with our website and services. This includes: 1.1 Personal InformationPersonal information is any information that can be used to identify you. The types of personal information we collect may include:
At SeventhSphere AI, we are committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, or products. We are dedicated to ensuring that your privacy is protected and that we comply with applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Personal Health Information Protection Act (PHIPA), and other relevant regulations.
By using our website (www.seventhsphereai.com) or engaging with our services, you consent to the collection, use, and sharing of your information as described in this Policy.
1. Information We CollectWe collect different types of information based on your interactions with our website and services. This includes: 1.1 Personal InformationPersonal information is any information that can be used to identify you. The types of personal information we collect may include:
- Contact information: name, email address, phone number, and physical address.
- Account information: username, password, and preferences related to your use of our services.
- Professional information: If you are a healthcare provider, we may collect information such as your medical license number, professional qualifications, and employment details.
1.2 Health InformationAs part of our AI-driven healthcare solutions, we may collect health-related information. This may include:
- Medical history: Any health-related information you or a healthcare provider share with us in order to improve diagnostic accuracy.
- Health data collected through our services: This includes diagnostic data, AI-generated insights, and analytics from medical tests, scans, and other health-related data provided by users of our services.
Important: We only collect health-related data to the extent necessary to provide our AI-powered solutions, which are designed to assist healthcare professionals in diagnosis and treatment. We will ask for your explicit consent before collecting sensitive health information.
1.3 Usage DataWe collect non-personally identifiable data about how you interact with our website and services, such as:
- IP address, browser type, and device information
- Pages you visit and how long you stay on each page
- Usage statistics: including how often you access our services, which features you use, and error logs.
1.4 Cookies and Tracking TechnologiesWe use cookies and other tracking technologies to collect information about your online activity. Cookies are small data files that are placed on your device when you visit our website. We use cookies to:
- Improve the functionality of our website and services
- Analyze trends and user behavior
- Enhance your experience with personalized content You can control cookie settings through your browser.
- However, disabling cookies may affect the performance and usability of our website and services.
2. How We Use Your InformationWe use the information we collect for the following purposes:
2.1 Providing and Improving Our Services
2.1 Providing and Improving Our Services
- To operate, maintain, and provide you with the features and functionality of our website and AI-powered healthcare solutions.
- To personalize your experience and provide tailored recommendations based on your medical needs or preferences.
- To improve the performance and accuracy of our AI and machine learning models in medical diagnostics and healthcare logistics.
2.2 Communication
- To communicate with you about your account, including account management, support, and updates to our services.
- To send you important notices, such as changes to our services, policies, or Terms and Conditions.
2.3 Legal and Compliance
- To comply with applicable laws and regulations, including PIPEDA, PHIPA, and other privacy laws related to the healthcare industry.
- To protect our legal rights, prevent fraud, and ensure the safety and security of our users and services.
2.4 Research and Development
- To conduct internal research and analysis aimed at improving our AI-driven healthcare solutions.
- To assess and improve the quality and accuracy of our products and services.
3. How We Share Your InformationWe respect your privacy and will not share your personal information without your consent except in the following situations:
3.1 Service ProvidersWe may share your information with trusted third-party service providers who help us deliver our services. These third parties are obligated to protect your data and use it only for the purposes for which it was provided.
3.2 Legal and Regulatory ObligationsWe may disclose your information to comply with legal obligations, such as in response to a court order or subpoena, or as required by Canadian law, including PHIPA and PIPEDA.
3.3 Business TransactionsIn the event of a merger, acquisition, or sale of all or part of our business, your personal and health-related information may be transferred as part of the transaction. We will ensure that your privacy rights are respected and that you are notified of any such transfer.
3.4 Aggregated and Anonymized DataWe may use and share aggregated, anonymized data for research, analysis, and reporting purposes. This data does not personally identify you and cannot be linked back to you.
4. Data SecurityWe take the security of your personal and health-related information seriously. We employ a variety of technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. These measures include:
3.1 Service ProvidersWe may share your information with trusted third-party service providers who help us deliver our services. These third parties are obligated to protect your data and use it only for the purposes for which it was provided.
3.2 Legal and Regulatory ObligationsWe may disclose your information to comply with legal obligations, such as in response to a court order or subpoena, or as required by Canadian law, including PHIPA and PIPEDA.
3.3 Business TransactionsIn the event of a merger, acquisition, or sale of all or part of our business, your personal and health-related information may be transferred as part of the transaction. We will ensure that your privacy rights are respected and that you are notified of any such transfer.
3.4 Aggregated and Anonymized DataWe may use and share aggregated, anonymized data for research, analysis, and reporting purposes. This data does not personally identify you and cannot be linked back to you.
4. Data SecurityWe take the security of your personal and health-related information seriously. We employ a variety of technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We encrypt sensitive data during transmission and storage.
- Access Controls: Only authorized personnel have access to personal or health-related data, and access is granted based on a need-to-know basis.
- Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential risks.
- However, no data transmission over the internet or storage system is completely secure, and we cannot guarantee absolute security. By using our services, you acknowledge and accept the inherent risks.
6. Retention of Your InformationWe retain your personal and health-related data only for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, regulatory, and contractual obligations. When your data is no longer needed, we will take reasonable steps to safely dispose of or anonymize it.
6. Your Privacy RightsAs a user, you have certain rights over your personal and health-related information. Depending on your jurisdiction and the nature of the data, you may have the right to:
6. Your Privacy RightsAs a user, you have certain rights over your personal and health-related information. Depending on your jurisdiction and the nature of the data, you may have the right to:
- Access: Request a copy of the personal or health-related data we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Withdrawal of Consent: Where applicable, withdraw your consent for the collection, use, and disclosure of your personal or health-related data.
- Opt-out of Marketing Communications: You can opt-out of receiving promotional or marketing emails from us by following the unsubscribe instructions in each email.
To exercise these rights, please contact us at hr.seventhsphere.ai@gmail.com.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal or health-related information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Email: contact@seventhsphereai.com
Thank you for trusting SeventhSphere AI with your personal and health-related information. We are committed to safeguarding your privacy and providing transparent information on how your data is used.